Navigating the financial and legal sectors can be a stressful task, but something that is imperative to do throughout our lives. The Pikes Peak region offers many organizations that will assist you through financial and legal processes.
Consumer Protection / Information
The agencies listed here provide information and guidance for people who need assistance in managing financial resources, evaluating competitive products and services, understanding their consumer rights and seeking redress when they believe their rights have been violated.
These providers can assist in identifying and avoiding fraud and scams, offer education or counseling about credit and financial issues, advocate for you if you are a victim of a scam or financial exploitation, and other services.
Telephone scams are still out there! Report any suspicious calls you have received to the proper authorities. Here are some useful tips to keep in mind:
- Have you checked into the background of people you are doing business with, especially if they will be working in or around your home?
- Be wary of giving out your personal or private information over the phone unless you initiated the call.
- Remember, no government agency will ever call you and ask for your Social Security number, bank account information or address unless you ask them to.
AARP ELDERWATCH: (800) 222-4444 x2
303 E 17th Ave, #510, Denver, CO 80203
Fights financial exploitation of older Coloradans through information, assistance and referrals.
AARP TAX PREPARATION ASSISTANCE: (888) 687-2277
Free to low/moderate income, priority for 60+. Call for locations.
AMERICAN CIVIL LIBERTIES UNION (ACLU), CO: (303) 777-5482
303 E 17th Ave, #350, Denver, CO 80203
ANNUAL CREDIT REPORT REQUEST SERVICE: (877) 322-8228
PO Box 105283, Atlanta, GA 30348
Free credit reports.
COLORADO DEPT OF REGULATORY AGENCIES (DORA): (800) 886-7675, (303) 894-7855
1560 Broadway, #110, Denver, CO 80202
Call/write for information, file complaint against a business/licensed individual.
COLORADO DIVISION OF LABOR: (888) 390-7936, (303) 318-8441
633 17th St, #600, Denver, CO 80202
Answers questions about wages, hours, labor standards.
COLORADO NO-CALL LIST: (800) 309-7041, (Nat’l) (888) 382-1222
COLORADO SPRINGS DRIVER’S LICENSE OFFICE: (303) 205-5600
Call to confirm office locations and hours
COLORADO TAXPAYER SERVICE, DEPT OF REVENUE: (303) 238-7378, (719) 594-8706
2447 N Union Blvd, Colorado Springs, CO 80909
Income tax, rent/heat rebate for elderly, disabled and low-income.
DEPARTMENT OF MOTOR VEHICLES, EL PASO COUNTY: (719) 520-6240
1675 W Garden of the Gods Rd, Colorado Springs, CO 80907
Driver’s license, registration/titles, handicap tags. Locations throughout the county.
DISABILITY LAW COLORADO: (800) 288-1376, (303) 722-0300
455 Sherman St, #130, Denver, CO 80203
Protects and promotes the rights of seniors and people with disabilities.
INTERNAL REVENUE SERVICE: (844) 545-5640, (719) 226-3300
2864 S Circle Dr, #700, Colorado Springs, CO 80906
INTERNAL REVENUE SERVICE, TAXPAYER ADVOCATE SERVICE: (844) 777-4778
NAACP: (877) 622-2798
NATIONAL COMMITTEE FOR QUALITY ASSURANCE: (888) 275-7585, (202) 955-3500
1100 13th St NW, Third Floor, Washington, DC 20005
Organization that works to improve health care quality.
NATIONAL COUNCIL ON AGING: REVERSE MORTGAGE COUNSELING SERVICES: (877) 385-1941
NATIONAL DO NOT CALL REGISTRY: (888) 382-1222
OFFICE OF FAIR HOUSING & EQUAL OPPORTUNITY: (303) 672-5440
1670 Broadway St, Denver, CO 80202
Investigates housing discrimination.
PASSPORTS, UNITED STATES POSTAL SERVICE: (877) 487-2778, (719) 570-5336
201 E Pikes Peak Ave, Colorado Springs, CO 80903
USAGOV: (844) 872-4681
Government benefits, programs and services.
US POSTAL SERVICE CONSUMER AFFAIRS: (800) 275-8777, (303) 853-6185
7500 E 53rd Pl, #2214, Denver, CO 80266
Handles USPS complaints.
VOTER REGISTRATION, EL PASO COUNTY: (719) 575-8683
1675 W Garden of the Gods Rd, #2202, Colorado Springs, CO 80907
Financial Assistance
Services for people who are experiencing an unexpected financial shortfall, usually provided through nonprofit or religious organizations. Assistance is typically provided on a temporary or emergency basis. Eligibility requirements may apply based on age or income.
These organizations may also provide additional services designed to help people become and remain self-sufficient such as counseling, education, or support groups.
Reverse Mortgages: Many seniors consider a reverse mortgage to help supplement their monthly income or to pay off debts by using the equity in their home. If you are considering a reverse mortgage, you should meet with a counselor from an independent government approved housing counseling agency. In certain cases, a counseling session is required by law. A list of counselors may be obtained by calling (800) 569-4287.
ASPEN MINE CENTER: (719) 689-3584
166 E Bennett Ave, Cripple Creek, CO 80813
ASSURANCE WIRELESS: (888) 321-5880
Discounted phone service to qualifying low-income households.
CENTURY LINK & LIFELINE TELEPHONE ASSISTANCE: (877) 862-9343
PO Box 4918, Monroe, LA 71211
CENTURY LINK CUSTOMERS WITH DISABILITIES: (877) 862-9343
PO Box 2670, Omaha, NE 68103
COLORADO FORECLOSURE HOTLINE: (877) 601-4673 (HOPE)
Counseling service for basic mortgage and financial information.
COLORADO SPRINGS UTILITIES: (888) 278-6847, (719) 448-4800
111 S Cascade Ave, Colorado Springs, CO 80903
LEAP: Low Income Energy Assistance Program: winter financial assistance.
COPE: Citizen Options To Provide Energy: year-round financial assistance.
DEPARTMENT OF HUMAN SERVICES, EL PASO COUNTY: (719) 636-0000
1675 W Garden of the Gods Rd, Colorado Springs, CO 80907
DEPARTMENT OF HUMAN SERVICES, PARK COUNTY:
59865 Hwy 285, Bailey, CO 80421: (303) 816-5939
825 Clark St, Fairplay, CO 80440: (719) 836-4139
DEPARTMENT OF HUMAN SERVICES, TELLER COUNTY: (719) 687-3335
800 Research Dr, #100,Woodland Park, CO 80863
ENERGY OUTREACH COLORADO: (866) 432-8435, (303) 825-8750
303 E 17th Ave, #405, Denver, CO 80203
Energy bill assistance program and heating system repair or replacement. Replaces toilets.
ENERGY RESOURCE CENTER: (719) 591-0772
540 E Cimarron St, Colorado Springs, CO 80903
Weatherizes homes & mobile homes and can provide safety checks for furnace and hot water heater for low-income families. Toilet replacement program.
HEAP: Home Efficiency Assistance Program
FOUNTAIN DEPARTMENT OF UTILITIES: (719) 322-2000
116 S Main St, Fountain, CO 80817
HELP THE NEEDY: (719) 687-7273
117 N Center St, Woodland Park, CO 80863
Assists residents of Teller County with rent, mortgage, utility and auto repair expenses.
MERCY’S GATE: (719) 277-7470
4360 Montebello Dr, #300, Colorado Springs, CO 80918
Services may include rental and utility assistance, transportation, food, clothing, medical, and vision assistance.
MOUNTAIN RESOURCE CENTER: (303) 838-7552
11030 Kitty Dr, Conifer, CO 80433
Serving Park County. Assistance for seniors, families, individuals and veterans, with mortgage, rent and utilities.
PARK COUNTY SENIOR COALITION: (719) 836-4295
825 Clark St, #C, Fairplay, CO 80440
Serving Park County seniors 60+. Provides programs for transportation, meals, homemaking, chore, case management and reassurance.
Q LINK LIFELINE PROGRAM: (855) 754-6543
Affordable phone service to qualifying customers based on household income.
SALVATION ARMY FAMILY SERVICES: (719) 636-3891
908 Yuma St, Colorado Springs, CO 80909
SALVATION ARMY FOUNTAIN VALLEY: (719) 382-1182
208 Cunningham Dr, Fountain, CO 80911
SENIOR PROPERTY TAX EXEMPTION PROGRAM, EL PASO COUNTY ASSESSOR’S OFFICE: (719) 520-6600
1675 W Garden of the Gods Road, #2300, Colorado Springs, CO 80907
SILVER KEY SENIOR ASSISTANCE: (719) 884-2300
1625 S Murray Blvd, Colorado Springs, CO 80916
Emergency financial requests reviewed by case management. Must meet eligibility criteria.
STANDUP WIRELESS: (800) 544-4441
Discounted monthly telephone service for eligible low-income subscribers.
STOREHOUSE AT WOODLAND PARK COMMUNITY CHURCH: (719) 229-4512
800 Valley View Dr, #D, Woodland Park, CO 80863
Financial assistance on a limited basis, medical lending closet, emergency food assistance, gas cards and firewood.
TELLER SENIOR COALITION: (719) 687-3330
11115 W Hwy 24, #2D, Divide, CO 80814
Limited financial assistance and heating assistance.
TRI-LAKES CARES: (719) 481-4864
235 N Jefferson St, Monument, CO 80132
Limited financial assistance for prescriptions, rent, mortgage, utilities, medical, and transportation. Budgeting assistance. Must be a resident of northern El Paso county. Must meet eligibility requirements.
WESTSIDE CARES: (719) 389-0759
2808 W Colorado Ave, Colorado Springs, CO 80904
Westside residents only.
Insurance / Benefits Assistance
Insurance Counseling / Information
For free, one-on-one information and counseling about Medicare and all coverage options, contact the State Health Insurance Counseling Program (SHIP) office at (888) 696-7213. For SHIP assistance in El Paso, Park and Teller counties, call (719) 635-4891.
AREA AGENCY ON AGING SENIOR INSURANCE ASSISTANCE: (719) 471-2096
14 S Chestnut St, Colorado Springs, CO 80905
Medicare insurance counseling: Part A, B, D and more. Nine-county
service area to include El Paso, Park and Teller.
COLORADO DIVISION OF INSURANCE: (800) 930-3745, (303) 894-7499
1560 Broadway #850, Denver, CO 80202
Regulates the insurance industry and assists consumers with
insurance issues.
COLORADO SENIOR BENEFITS: (719) 209-9900, (719) 360-8441
HEALTH CARE REFORM: healthcare.gov
ACENTRA: (888) 317-0891
Civil Service Pensions
NATIONAL ACTIVE & RETIRED FEDERAL EMPLOYEES: (800) 456-8410
OFFICE OF PERSONNEL MANAGEMENT (OPM): (888) 767-6738
1900 E St, NW, Washington, DC 20415
Manages pension benefits for retired federal employees.
PERA (PUBLIC EMPLOYEES RETIREMENT ASSOCIATION): (800) 759-7372
1301 Pennsylvania St, Denver, CO 80203
TRICARE FOR LIFE: (866) 773-0404
For military retirees with Medicare.
Medicare / Medicaid
Medicare provides hospital (Part A), outpatient medical services (Part B) and prescription coverage (Part D). Additional options are available to complement those benefits. The Medicare website (www.medicare.gov) provides information and allows you to set up a personal account. Medicaid is a state-administered program for people with low and limited incomes.
Medicaid can provide a range of assistance that can include: cash benefits, food assistance (SNAP), medical and dental coverage, and long-term-care cost assistance. Every program has different eligibility requirements. Contact your local Department of Human Services for more information or to apply for benefits.
Social Security Administration (SSA) administers Social Security, an insurance program providing retirement, disability, and survivors’ income benefit. Social Security is responsible for determining eligibility for Medicare benefits. The Social Security website (www.ssa.gov) now allows you to set up your own account, apply for benefits or request information online.
COLORADO LONG-TERM CARE PARTNERSHIP: (888) 582-2464
Long-term-care partnership insurance allows more assets to be protected if state Medicaid program is applied for to pay for long-term care.
DEPARTMENT OF HUMAN SERVICES, EL PASO COUNTY: (719) 636-0000
1675 W Garden of the Gods Rd, Colorado Springs, CO 80907
DEPARTMENT OF HUMAN SERVICES, PARK COUNTY: (303) 816-5939, (719) 836-4139
59865 Hwy 285, Bailey, CO 80421
DEPARTMENT OF HUMAN SERVICES, TELLER COUNTY: (719) 687-3335
800 Research Dr, #100, Woodland Park, CO 80863
MEDICARE: (800) 633-4227
ROCKY MOUNTAIN RURAL HEALTH: (719) 836-2169
600 Main St, Fairplay, CO 80440
SOCIAL SECURITY ADMINISTRATION: (888) 880-0688
2306 E. Pikes Peak Ave, Colorado Springs, CO 80909
SOCIAL SECURITY ADMINISTRATION: (866) 272-5728
115 N 10th St, Canon City, CO 81212
Serves Park County.
Law Enforcement / First Responders
AMERICAN MEDICAL RESPONSE: (719) 597-1277
980 Elkton Dr, Colorado Springs, CO 80907
COLORADO SPRINGS FIRE DEPARTMENT: (719) 385-5950
375 Printers Pkwy, Colorado Springs, CO 80910
COLORADO SPRINGS POLICE DEPARTMENT: (719) 444-7000
705 S Nevada Ave, Colorado Springs, CO 80903
CODE ENFORCEMENT: (719) 444-7891
NEIGHBORHOOD WATCH PROGRAM (FALCON): (719) 444-7246
NEIGHBORHOOD WATCH PROGRAM (GOLD HILLS): (719) 385-2117
NEIGHBORHOOD WATCH PROGRAM (SAND CREEK): (719) 444-7276
NEIGHBORHOOD WATCH PROGRAM (STETSON HILLS): (719) 444-3168
EMERGENCY: 9-1-1
CRIPPLE CREEK POLICE DEPARTMENT: (719) 689-2655
101 E Bennett Ave, Cripple Creek, CO 80813
FOUR MILE FIRE PROTECTION DISTRICT: (719) 689-3417
8438 County Rd 11, Florissant, CO 80816
FOUNTAIN POLICE DEPARTMENT: (719) 390-5555
222 N Santa Fe Dr, Fountain, CO 80817
MONUMENT POLICE DEPARTMENT: (719) 481-3253
645 Beacon Lite Rd, Monument, CO 80132
SHERIFF’S OFFICE, EL PASO COUNTY: (719) 520-7100, (719) 390-5555
27 E Vermijo Ave, Colorado Springs, CO 80903
SHERIFF’S OFFICE, PARK COUNTY: (719) 836-2494, (719) 836-4121, option 5
1180 Park County Rd 16, Fairplay, CO 80440
SHERIFF’S OFFICE, TELLER COUNTY: (719) 687-9652
11400 US Hwy 24, Divide, CO 80814
SOUTH PARK AMBULANCE DISTRICT: (719) 836-2055
911 Costello Ave, Fairplay, CO 80440
UTE PASS REGIONAL HEALTH SERVICES DISTRICT: (719) 687-2291
26006 E Hwy 24, Florissant, CO 80816
Station 2
WOODLAND PARK POLICE DEPARTMENT: (719) 687-9262
911 Tamarac Pkwy, Woodland Park, CO 80863
Legal Services
- Legal services is a broad term that can include many types of services; however, for the purposes of this directory, the services or agencies you will find listed here include:
County and state court offices, referral, mediation and information services, resources, free or low-cost advice or services, advocacy and representation for legal questions, or issues primarily regarding older adults.
This does not provide information on private businesses or groups of attorneys. For a complete list of elder law attorneys, contact the El Paso County Bar Association or consult the yellow pages of your phone book.
AMERICAN CIVIL LIBERTIES UNION (ACLU) CO: (303) 777-5482
303 E 17th Ave, #350, Denver, CO 80203
CLERK/RECORDER, EL PASO COUNTY: (719) 520-6202
1675 W Garden of the Gods Rd, Colorado Springs, CO 80907
CLERK/RECORDER, PARK COUNTY
856 Castello, Fairplay, CO 80440: (719) 836-4333
59865 Highway 285, Bailey, CO 80421: (303) 816-5920
CLERK/RECORDER, TELLER COUNTY: (719) 689-2951
101 W Bennett Ave, Cripple Creek, CO 80813
COLORADO ADVANCE DIRECTIVES CONSORTIUM
Download forms to document health care decisions/treatment preferences.
COLORADO CIVIL RIGHTS DIVISION: (303) 894-2997
1560 Broadway, #825, Denver, CO 80202
COLORADO LEGAL SERVICES: (719) 471-0380
102 S Tejon St, #430, Colorado Springs, CO 80903
Free civil legal services to older adults 60+.
COMBINED COURT, EL PASO COUNTY: (719) 452-5000
270 S Tejon St, Colorado Springs, CO 80903
Civil, domestic, probate, criminal, traffic, juvenile and small claims matters.
DISABILITY LAW COLORADO: (800) 288-1376, (303) 722-0300
455 Sherman St, #130, Denver, CO 80203
Protects the rights of people with disabilities and older adults.
DISTRICT ATTORNEY, EL PASO COUNTY: (719) 520-6000
105 E Vermijo Ave, Colorado Springs, CO 80903
DISTRICT ATTORNEY, PARK COUNTY: (719) 836-2940
310 Fourth St, Fairplay, CO 80440
DISTRICT ATTORNEY, TELLER COUNTY: (719) 520-7168
112 North A St, Cripple Creek, CO 80813
ECONOMIC CRIME DIVISION, EL PASO COUNTY: (719) 520-6000
105 E Vermijo Ave, Colorado Springs, 80903
Investigates and prosecutes economic, business and consumer crime. Bad Check Restitution Program.
11TH JUDICIAL DISTRICT, PARK COUNTY: (719) 836-2940
Self-represented litigant coordinator.
LEGAL PUBLIC SERVICES (IN EL PASO COUNTY)
- Public Service Programs/Resources: Ask-a-Lawyer/Call-a-Lawyer: (719) 471-0380
- Find a Lawyer (Lawyer Referral Service): (719) 473-9700
- Pikes Peak Justice & Pro Bono Project/Modest Means: (719) 473-6212
NAACP: (877) 622-2798
NEIGHBORHOOD JUSTICE CENTER: (719) 520-6000
105 E Vermijo Ave, #230, Colorado Springs, CO 80903
Free mediation service for neighborhood and co-worker disputes.
PATTY’S MOBILE NOTARY SERVICE: (719) 459-0300
PHOENIX STRATEGIES MEDIATION/CONFLICT SERVICE: (719) 266-8181
Conflict resolution services related to senior life transitions. Online service only.
SENIOR LAW HANDBOOK, COLORADO BAR ASSOCIATION: (303) 860-1115, x2
1290 Broadway, #1700, Denver, CO 80203
Downloadable handbook.
VICTIM COMPENSATION PROGRAM, 4TH JUDICIAL DISTRICT: (719) 520-6000
105 E Vermijo Ave, #111, Colorado Springs, CO 80903
