Safety Resources

The agencies listed here provide information and guidance for people who need assistance in managing financial resources, evaluating competitive products and services, understanding their consumer rights and seeking redress when they believe their rights have been violated.

These providers can assist in identifying and avoiding fraud and scams, offer education or counseling about credit and financial issues, advocate for you if you are a victim of a scam or financial exploitation, and other services.

Telephone scams are still out there! Report any suspicious calls you have received to the proper authorities.

Here are some useful tips to keep in mind:

• Remember, no government agency will ever call you and ask for your Social Security number, bank account information or address unless you ask them to.
• Have you checked into the background of people you are doing business with, especially if they will be working in or around your home?
• Be wary of giving out your personal or private information over the phone unless you initiated the call.

AARP ELDERWATCH: (800) 222-4444 x2
303 E 17th Ave, #510, Denver, CO 80203
Fights financial exploitation of older Coloradans through information, assistance and referrals.

AARP TAX PREPARATION ASSISTANCE: (888) 687-2277
Free to low/moderate income, priority for 60+. Call for locations.

AMERICAN CIVIL LIBERTIES UNION (ACLU), CO: (303) 777-5482
303 E 17th Ave, #350, Denver, CO 80203

ANNUAL CREDIT REPORT REQUEST SERVICE: (877) 322-8228
PO Box 105283, Atlanta, GA 30348
Free credit reports.

BETTER BUSINESS BUREAU (BBB): (719) 636-1155
25 N Wahsatch Ave, #100, Colorado Springs, CO 80903

BROTHERS REDEVELOPMENT: (844) 926-6632
(719) 888-9134
2860 S Circle Dr, #307, Colorado Springs, CO 80906
Fair housing information, home buyer and renter education and consumer counseling.

CALL FOR ACTION, CHANNEL 11 NEWS: (719) 634-2844
7250 Campus Dr, Colorado Springs, CO 80920
Assist consumers in resolving issues with businesses and other organizations after their own efforts have failed.

CLERK & RECORDER, EL PASO COUNTY: (719) 520-6202
1675 W Garden of the Gods Rd, Colorado Springs, CO 80907
Marriage licenses, handicapped tags, real estate transactions and voter registration.

COLORADO ATTORNEY GENERAL: (800) 222-4444
(720) 508-6012
1300 Broadway, 6th Floor, Denver, CO 80203
Handles complaints about creditors, finance companies, payday lenders, consumer fraud scams and more.

COLORADO CIVIL RIGHTS DIVISION: (303) 894-2997
1560 Broadway, #825, Denver, CO 80202

COLORADO COALITION FOR ELDER RIGHTS AND ABUSE PREVENTION (CCERAP)
1575 Sherman St, Denver, CO 80203
Provides education, training, and links to resources.
Contact by email only – info@ccerap.org

COLORADO DEPT OF REGULATORY AGENCIES (DORA): (800) 886-7675
(303) 894-7855
1560 Broadway, #110, Denver, CO 80202
Call/write for information, file complaint against a business/licensed individual.

COLORADO DIVISION OF LABOR: (888) 390-7936
(303) 318-8441
633 17th St, #600, Denver, CO 80202
Answers questions about wages, hours, labor standards.

COLORADO NO-CALL LIST: (800) 309-7041
(Nat’l) (888) 382-1222

COLORADO SPRINGS DRIVER’S LICENSE OFFICE: (303) 205-5600
Call to confirm office locations and hours

COLORADO TAXPAYER SERVICE, DEPT OF REVENUE: (303) 238-7378
(719) 594-8706
2447 N Union Blvd, Colorado Springs, CO 80909
Income tax, rent/heat rebate for elderly, disabled and low-income.

DEPARTMENT OF MOTOR VEHICLES, EL PASO COUNTY: (719) 520-6240
1675 W Garden of the Gods Rd, Colorado Springs, CO 80907
Driver’s license, registration/titles, handicap tags. Locations throughout the county.

DISABILITY LAW COLORADO: (800) 288-1376
(303) 722-0300
455 Sherman St, #130, Denver, CO 80203
Protects and promotes the rights of seniors and people with disabilities.

INTERNAL REVENUE SERVICE: (844) 545-5640
(719) 226-3300
2864 S Circle Dr, #700, Colorado Springs, CO 80906

INTERNAL REVENUE SERVICE, TAXPAYER ADVOCATE SERVICE: (844) 777-4778

NAACP: (877) 622-2798

NATIONAL COMMITTEE FOR QUALITY ASSURANCE: (888) 275-7585
(202) 955-3500
1100 13th St NW, Third Floor, Washington, DC 20005
Organization that works to improve health care quality.

NATIONAL COUNCIL ON AGING: REVERSE MORTGAGE COUNSELING SERVICES: (877) 385-1941

NATIONAL DO NOT CALL REGISTRY: (888) 382-1222

OFFICE OF FAIR HOUSING & EQUAL OPPORTUNITY: (303) 672-5440
1670 Broadway St, Denver, CO 80202
Investigates housing discrimination.

PASSPORTS, UNITED STATES POSTAL SERVICE: (877) 487-2778
(719) 570-5336
201 E Pikes Peak Ave, Colorado Springs, CO 80903

USAGOV: (844) 872-4681
Government benefits, programs and services.

US POSTAL SERVICE CONSUMER AFFAIRS: (800) 275-8777
(303) 853-6185
7500 E 53rd Pl, #2214, Denver, CO 80266
Handles USPS complaints.

VOTER REGISTRATION, EL PASO COUNTY: (719) 575-8683
1675 W Garden of the Gods Rd, #2202, Colorado Springs, CO 80907